top of page
FAQS
If you have any more queries, contact us on 01296 247365. Our team of operators will be more than happy to help.
Frequently asked questions
- 01Yes. Our office is staffed 24 hours a day, 7 days a week, 365 days a year. Call 01296 247365 at any hour and you'll speak to a person, not an answerphone.
- 02Four ways: book online through our web booker, use our app, call 01296 247365, or message us on WhatsApp. The web booker lets you track your driver in real time.
- 03Call 01296 247365 or use the web booker for a fixed price before you travel. The price you're quoted is the price you pay.
- 04Heathrow, Gatwick, Luton and Stansted, plus Birmingham and London City on request.
- 05Yes. If your flight is delayed we adjust the pick-up time, so you aren't charged for a delay outside your control.
- 06Aylesbury and the surrounding villages, including Haddenham, Wendover, Aston Clinton, Stoke Mandeville, Tring, Bierton and Weston Turville. We also cover long-distance journeys across the UK.
- 07Yes. Card in the vehicle, over the phone, or by a pre-pay link sent by text. Cash and contactless are also accepted.
- 08Yes, and we recommend it for airport transfers and early-morning journeys.
- 09Yes. Account customers get a dedicated booking portal, monthly invoicing and journey reporting. Call 01296 247365 to set one up.
- 10Every driver is licensed by Buckinghamshire Council and holds an NVQ Level 2 in Road Passenger Vehicle Driving. Drivers doing home-to-school transport hold an enhanced DBS check.
- 11Yes. Book through the web booker and you can follow the whole journey in real time — useful when arranging travel for family.
- 12We're always interested in hearing from licensed drivers. Call 01296 247365 or use the application form on our site.
- 13Yes. We run a fleet of wheelchair-accessible vehicles, so you can book one for local journeys, hospital appointments or airport transfers. Just let us know when you call on 01296 247365 or book online, and we'll send a suitable vehicle.
bottom of page
